Service Advisor
We’re on the hunt for a skilled Service Advisor to join a high-performing franchise dealership in South Auckland, representing a well-known and highly respected automotive brand.
This is an opportunity to be part of a dealership that prides itself on teamwork, innovation, and an upbeat workplace culture, where customer experience sits at the heart of everything they do.
If you thrive in a fast-paced environment, enjoy coordinating workflow with technicians, and take pride in delivering exceptional service, this role offers a strong next step in your automotive career.
The Role
You’ll be the key point of contact for customers, delivering a first-class service experience while upholding the dealership’s core values and brand standards.
Benefits
- Established franchise dealership
- Competitive base salary
- Ongoing training and career growth opportunities
- Excellent South Auckland location
- Supportive, team-focused environment
Key responsibilities include
- Providing friendly, professional customer service
- Acting as the link between customers and the workshop team
- Advising on repairs, maintenance, and upsell opportunities
- Managing bookings and keeping customers informed throughout the process
- Finalising invoices and ensuring a smooth vehicle handover
- Handling warranty, recalls, and training-related administration
About You
- Proven ability to perform well under pressure
- Customer-focused with strong communication skills
- Self-motivated and proactive in your approach
- Well-presented with excellent organisational skills
- Tech-savvy with strong numerical ability
- Previous automotive franchise experience is highly regarded
If you’re a professional Service Advisor looking to join a friendly, reputable dealership with long-term career prospects, we’d love to hear from you.
Apply now with your updated CV, or for a confidential discussion contact Matt or Tessa at Muster on 09 394 7444.