Warranty Administrator
Our client is a top-tier dealership based in Auckland, representing some of the world’s most iconic and successful luxury automotive manufacturers. With a presence in more than 100 countries and a lineup of cutting-edge model lines, they are leader in both tradition and technology.
As the Warranty Administrator, you'll be responsible for managing all warranty claims, ensuring compliance with brand policies, and supporting the service team with warranty related processes and admin tasks.
This is a fantastic opportunity to be part of a high-performing dealership, where your attention to detail and industry knowledge will be valued and rewarded.
Benefits:
- Work with a multiple luxury brands at the forefront of design and innovation
- Supportive and collaborative team environment
- Career growth potential within a large-scale, successful dealership group
- Central Auckland location with great access and facilities
- Ongoing training and development to help you succeed
Day to day responsibilities:
- Processing warranty credit notes and service plan claims
- Coordinating the correct disposal of warranty parts
- Ensuring all warranty repairs follow the “complete repair” process
- Keeping up-to-date with and communicating brand policy changes
- Supporting the Service team with policy interpretation and warranty questions
- Assisting with technician/frontline staff training on warranty procedures
- Compiling and actioning results from warranty audits
About you:
- Solid understanding of the automotive industry and dealership environment
- Prior experience with warranty systems and service plans
- Strong organisational skills and high attention to detail
- Clear communication skills and a proactive, team oriented approach
- Ability to work autonomously and manage multiple priorities
If you’re looking for a new challenge and want to be part of a respected, future-focused business, apply now with your CV and a tailored cover letter telling us why you're the perfect fit.
If you have any questions or would like to chat, please contact Matt at Muster on 09 394 7444.