Heavy Truck Service Advisor - South Auckland

Muster Limited


  • Global Company
  • Great Team Environment
  • Excellent Salary & Benefits

Heavy Truck Service Advisor - South Auckland

An opportunity has opened for a driven and customer focused individual to join our clients professional experienced team as a Heavy Truck & Trailer Service Advisor. The successful candidates will provide a first-class customer experience as well as implementing their core values.

This key position has a major part to play in achieving workshop success by providing a second to none professional service. Previous experience gained from a similar role is preferred.

Duties:

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
  • Advising on technical queries or issues
  • Booking Trucks & Trailers into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Cross selling customer repairs and parts
  • Finalising the invoice on completion of required work

About you:

  • The ability to work independently in a busy, pressurised environment is essential
  • Customer focus, relationship maintenance and communication skills are of paramount importance in this role
  • Technical skills and experience are essential
  • The successful applicant will be self-motivated, with a proactive approach to customer service
  • A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
  • The ideal candidate preferably will have Service Advisor experience from within the Automotive trade
  • You must be well presented and have excellent interpersonal and organisational skills
  • You must be IT literate

The Good Bits:

  • Well-known Brand
  • Excellent Salary & Benefits
  • Modern Workshop
  • Close-Knit team

If this sounds like you then please apply now! For more information please contact Andy at Musterrecruit on 09 394 7444.


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