Customer Service Representative

Muster Limited

  • Join a well known Kiwi owned business
  • Earn a good base salary + bonuses!
  • Start a career in the Automotive Industry

About the Company

Hyundai New Zealand is 100% kiwi owned and all of their dealerships are 100% NZ operated.

A well-recognised and well-loved brand, Hyundai is growing at a rapid rate both globally and in NZ and they are now the fifth biggest car manufacturer in the world. They are Hyundai New Zealand, with the emphasis proudly on New Zealand!

About the Role

As a member of the Hyundai Ambassador Team you will be responsible for ensuring their new and existing clients are provided with the utmost professional and timely service with the goal of converting leads into sales.

Your duties will include but will not be limited to;

  • Handling of all incoming & outbound calls
  • Attend to all website enquiries and ensure they are managed and responded to in a quick and professional manner
  • Manage all brochure requests through the website and liaise with their dealer network
  • Actively engage with customers via online Facebook / Website chat with the goal of starting the sales process
  • Dealing with warranties and dealership campaigns

About You

As a Customer Service Ambassador you will see yourself working closely with the service, marketing, sales or the corporate service teams. The company is eager and excited to meet someone who is has a high drive for success, is not afraid of hard work, is customer focused and would love a future with Hyundai and across the wider organisation.

Skills and attributes needed for the role;

  • Excellent written and verbal communication skills with a good command of English
  • Computer literate with Microsoft Office
  • Confident, with the ability to build strong rapport with customerson the phone
  • Great attention to detail
  • Above all you will have the drive and passion to succeed!
  • A clean full licence would be an advantage

Further Details

  • Monday to Friday - one Saturday a month
  • Rostered shifts between 7.30am to 7.30pm (however this is a 40 hour week)
  • Parking on site  

If you believe you have what it takes to join the team at Hyundai, please apply online and include a cover letter and current CV.

Apply for this position...

Please contact us via the button below.

Apply nowContact us or phone 09 394 7444