3PL Operations Manager

Muster Limited


  • Strong H&S focus
  • Great company culture
  • Support and hand over from senior management

The company:

Our client is a well-known New Zealand owned logistics company based in Mt Wellington. They are a forward-thinking business with a bright future ahead. They are currently operating three business divisions and have a wide range of well-known clients who operate nationwide. They have a diverse commodity range and want someone to take ownership of the new site move in early 2020.

The role:

As the 3PL Manager, you will be tasked with overseeing warehouse operations and managing relationships with key clients. You must be well versed with Health and Safety procedures and overseeing a separate P&L. The ideal candidate will be naturally focused on growing profit, streamlining processes and efficiencies, and who is a hands-on manager.

This role reports to the General Manager and is part of the senior management team. The position is now open due to growth in the company and the current incumbent stepping into a new position within the business.

Role requirements:

  • Manage day to day warehouse / 3PL operation
  • Manage staffing requirements and shifts
  • Create H&S framework in conjunction with senior management
  • Manage day to day warehouse H&S and operations - Process improvement initiatives
  • Create an annual plan for warehouse / 3PL function
  • Manage transition and move to new location
  • Create means for process/productivity improvement in warehouse
  • Manage client queries / escalations
  • Ensure pick rate and DIFOT rate are inline with KPI requirements
  • Assist with tender and contract process with any new potential clients

Key skills required:

  • 3-5 years 3PL or Warehouse Management experience
  • Staff management experience
  • Good view and understanding of H&S (experience creating and running your own procedures / SOPs would be ideal)
  • Good understanding of warehouse financials (must be able to understand P&L)
  • Must have excellent communication skills
  • Must be confident engaging with customers

This is a fantastic opportunity for someone to really take the reins of this operation and make some key changes. If you are up for the challenge, please apply via the direct link below.


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