Customer Service Advisor - New Plymouth

Muster Limited


  • Ongoing Career Development
  • Family Owned Dealership
  • Social Team Environment

Customer Service Advisor - New Plymouth

An opportunity has opened for a driven and customer focused Service Advisor to join our client's high performing team in New Plymouth.

The successful candidate will provide a first-class customer experience as well as implementing the dealership's core values.

This key position has a major part to play in achieving the business' success by providing a second to none, professional service.

Previous Automotive experience will be highly regarded but not essential. This role will have a strong focus on customer service so if you come from a Retail or Hospitality background and have always wanted to get into Automotive, we need to hear from you.

On a day to day basis you will

  • Deal with all customers in a professional, prompt, and courteous manner
  • Portray a positive first impression of the Service Department
  • Advise on technical queries or issues
  • Book vehicles into the department for work to be carried out
  • Inform customers of the progress of their vehicle
  • Maximise opportunities to upsell with all customers
  • Finalise the invoice on completion of required work

About you

  • The ability to work independently in a busy, pressurised environment is essential
  • Customer focus, relationship maintenance and communication skills are of paramount importance in this role
  • Self-motivated, with a proactive approach to customer service
  • Well-presented and have excellent interpersonal and organisational skills
  • Strong computer literacy & numerical skills

The Good Bits

  • Well-known Brands
  • Competitive Salary
  • Close-Knit team

If you believe you have the above attributes and professionalism to join their friendly team, we would like to hear from you. Please send your CV and covering letter to take the next step in your career.

For more information please contact Andy or Daryl at Musterrecruit on 09 394 7444


Apply for this position...

Please contact us via the button below.

Apply nowContact us or phone 09 394 7444