Prestige Brand Warranty Advisor - Central Auckland

Muster Limited

  • Competitive Salary
  • Desirable Brand
  • Fast-Paced and Rewarding Environment

Well known prestige brand seeking their next Warranty Advisor.

Centrally located in Auckland and working in a state-of-the-art dealership, this role is not for the faint hearted. The model range and build quality of their line up is up there with the top performers. If you desire working for a highly regarded global brand that is synonymous with performance and perfection this is the role you dreamed of.

The purpose of the role is to administer the warranty process for all warranty claims, advise the workshop and service team of any relevant issues and initiate the claim hours/parts with the distributor.

The role works alongside the Service team, providing extra administrative support whilst broadening your skill set and being part of a close-knit professional team.

Requirements for this position

  • Organisational skills
  • Knowledge and experience of the automotive industry
  • Strong communication skills and attention to detail
  • Knowledge of warranty processes and systems
  • Ability to be thorough and accurate

Your duties will Include

  • Processing warranty credit notes
  • Complete monthly reconciliation
  • Distribute all bulletins and recalls
  • Co-ordinate and complete documentation for part returns
  • Ensure "complete repair" process is undertaken for all warranty repairs
  • Maintain complete knowledge of warranty and service policy
  • Communicate all policy changes to Service team
  • Research vehicle service requirements for pre-picking of parts
  • Participate in the delivery of warranty training for technicians and frontline staff when required
  • Compile action plan from audit results and facilitate completion of all actions
  • Develop and maintain a complete understanding of all brand policy

If you are interested in this opportunity apply now with your CV and a relevant cover letter.

For any queries on this role call Daryl or Andy from Musterrecruit on 09 394 7444.

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Apply nowContact us or phone 09 394 7444