Dealer Retail Support Ambassador

Muster Limited

  • We are currently looking for passionate Customer Service Representative
  • Hours between 07:30am - 5pm Monday - Friday
  • Location - Mount Wellington

We are currently looking for passionate, detail orientated Customer Service Representatives to support Hyundai dealerships with aftersales services.

You will be part of a proactive customer focused team based in Mount Wellington with a really positive and fun working environment.

The Benefits

  • Parking on site  
  • Being part of a 100% New Zealand owned, dynamic group of businesses
  • Ongoing training and development
  • Collaborative, innovative, and engaging culture

The Detail

  • Actively participate in outbound after sales calls to clients in order to confirm service bookings
  • Maintaining clear, concise communication lines with clients and dealerships
  • Appropriately handle any inbound client inquiries regarding services
  • Manage positive relationships with dealerships and internal teams
  • Maintain excellent administrative skills whilst updating and recording data in our CRM and systems
  • Coordinate and manage service action/campaign/re-call dialling
  • Various administration tasks for the company as required from time to time

About You

You will need to have the following

  • A clean, full licence is essential so you can test the products
  • Strong communication and outbound sales skills
  • Ability to harbour and maintain positive relationships with customers and dealer network
  • Ability to convert customer enquiries into qualified opportunities
  • Ability to identify opportunities to utilise data and improve data and systems
  • Ability to 'multi-task' and manage a challenging workload
  • Great attention to detail
  • Adaptable to an ever-changing industry
  • A positive can-do attitude!
  • Driven to make a difference and won't accept the status quo

Hours between 07:30am - 5pm Monday - Friday

If this sounds like you and you would be keen for consideration, please apply online with your up-to-date CV and relevant cover letter, outlining why you are the best candidate for the role.

For more information, please contact Matt or Hannah from Musterrecruit on 09 394 7444.

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Apply nowContact us or phone 09 394 7444