Customer Service Representative

Muster Limited


  • Career opportunities - potential to become a technician and other career paths
  • Great new facility with friendly team environment
  • *Great company discounts

We are currently looking for a passionate, detail orientated Customer Service Representative to join a well-known automotive company based in Mangere.

This role will see you using your technical parts experience to sell to incoming trade customers via internet and phone. You will be selling a range of hoists and workshop equipment.

You will be part of a close-knit, small team who will deal with the existing company owned stores around New Zealand, as well as trade customers requiring help on a daily basis.

The Benefits

  • Great new facility with friendly team environment
  • Career opportunities - potential to become a technician and other career paths
  • Great company discounts
  • Excellent pay for experience

Hours between 8am - 5pm Monday - Friday

The Detail

  • Answering and providing solutions to technical queries
  • Taking incoming calls and processing orders
  • Coordinate and manage service action and re-call dialling
  • Advise on timelines and logistics for supply
  • Work from an in-depth online catalogue
  • Demonstrate your ability and understanding of the products
  • Assisting with pick packing and dispatching of orders
  • Manage positive relationships with installers and internal teams

About You

  • Previous Parts/Automotive Equipment/Mechanical experience essential
  • Be a team player and work with the warehouse team
  • Strong IT and administration skills
  • Excellent written & verbal communication skills
  • Sense of urgency and proactivity
  • A positive can-do attitude!
  • High attention to detail
  • Ability to working in a fast paced, high-pressure environment

This role is part of a large corporate, who will provide training and give you the ability to upskill and provide the potential for you to progress up the career ladder, should you wish to do so.

If this sounds like you and you would be keen for consideration, please apply online with your up-to-date CV and relevant cover letter, outlining why you are the best candidate for the role.

For more information, please contact Hannah from Musterrecruit on 09 394 7444.


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