Service Advisor

Muster Limited

  • Above Market Salary + Bonus + Vehicle
  • North Shore Location
  • Busy Workshop

Automotive Service Advisor

An opportunity has opened for a driven and customer focused Service Advisor to join our client's high performing team on Auckland's North Shore.

The ability to speak Mandarin or Cantonese would be highly regarded.


  • Well-known Brand
  • Market-leading Salary
  • Close-Knit team
  • Company vehicle
  • Great bonus structure

The successful candidate will provide a first-class customer experience as well as implementing the dealership's core values.

This key position has a major part to play in achieving the business' success by providing a second to none, professional service. Previous franchise experience will be preferred but not essential.

On a day to day basis, you will

  • Deal with all customers in a professional, prompt and courteous manner
  • Portray a positive first impression of the Service Department
  • Advise on technical queries or issues
  • Book vehicles into the department for work to be carried out
  • Inform customers of the progress of their vehicle
  • Maximise opportunities to upsell with all customers
  • Finalise the invoice on completion of required work

About you

  • The ability to work independently in a busy, pressurised environment is essential
  • Customer focus, relationship maintenance and communication skills are of paramount importance in this role
  • Self-motivated, with a proactive approach to customer service
  • Well-presented and have excellent interpersonal and organisational skills
  • Strong computer literacy and numerical skills essential

If you believe you have the above attributes and professionalism to join their friendly team, we would like to hear from you.

Please send your CV and covering letter to take the next step in your career. For more information, please contact Andy or Daryl at Musterrecruit on 09 394 7444.

Due to current New Zealand border restrictions, this role is not available to offshore candidates who do not have relevant visas, residency, or Citizenship.

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Apply nowContact us or phone 09 394 7444