Service Manager

Muster Limited

  • Rare Management Opportunity
  • Excellent Salary + Company Vehicle
  • Well-established Franchise

Service Manager

We have a rare opportunity for a driven and experienced Service Manager to join a high performing franchise in South Auckland.

The successful candidate will provide a first-class customer experience as well as having exceptional organisational skills, a keen eye for detail and the ability to run an efficient, friendly service desk whilst managing a large workshop that will maximise on profits and service.


  • Franchise management role
  • Very competitive salary + commissions + vehicle
  • Attractive prestige brands

The Service Manager has a major part to play in achieving the service departments success, you will have a thorough understanding of after-sales and workshop operations.

You will be responsible for customers, technicians, workload, productivity, and efficiency, as well as assisting with parts and warranty.

The role

  • Be responsible for a large service department and team environment
  • Maximise workshop productivity and efficiency
  • Help with processing of warranty claims
  • Work closely with the parts department
  • Ensure technicians training is up to date
  • Adhere to Health and Safety requirements
  • Set and monitor KPI's
  • Surpass expectations and budgets
  • Help train and recruit apprentices
  • Deal with all customers in a professional, prompt, and courteous manner

About you

  • The passion and drive to enhance the workshop capabilities
  • Ability to monitor and maintain productivity and efficiency
  • Well-presented and have excellent interpersonal and organisational skills
  • Technical experience and/or qualification
  • Ability to deal with technical queries or issues
  • Lead by example and enjoy customer service
  • Be able to build morale and confidence individually and as a team
  • Enjoy a busy pressurised environment and thrive on targets

If you believe you have the above attributes and professionalism to join their friendly team, we would like to hear from you.

When applying please send through your CV and covering letter, or for more information call Andy or Daryl at Musterrecruit on 0508 MUSTER or 09 394 7444.

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Apply nowContact us or phone 09 394 7444