Customer Service Representative

Muster Limited

  • A great work environment and close-knit team
  • Hours between 07:30am - 5pm Monday - Friday
  • Career growth opportunities

We are currently looking for a passionate Customer Service Representative to join one of the top 100% NZ owned Automotive Groups as part of their Customer Care Team.

Are you highly motivated, a team player and provide excellent customer service?

The Benefits

  • Career growth opportunities
  • A great work environment and close-knit team
  • Attractive bonus scheme
  • Health & Wellbeing programme
  • Flexible hours between 07:30am -5pm Monday - Friday
  • Being part of a family run business

The Role

  • Handling of all incoming & outbound calls in a timely, polite, and professional manner
  • Attend to all website enquiries and ensure they are managed and responded to in quick and professional manner
  • Manage all service requests through the website and liaise with their dealer network
  • Actively engage with customers entering the chat area online with the goal of starting the sales process
  • Maintain excellent administrative skills whilst updating and recording data in our CRM and systems.

About You

  • You will be able to communicate with a diverse array of people
  • You will be confident and able to build rapport with customers
  • You will have an outstanding phone manner
  • You will have great attention to detail
  • You will have excellent computer skills in the Microsoft Office Suite
  • You will have the passion to succeed and a positive attitude
  • You will have the ability to 'think outside the box'
  • You will be working in a corporate environment, so excellent presentation is required

Flexible hours between 07:30am - 5pm Monday - Friday

If this sounds like you and you would be keen for consideration, please apply online with your up-to-date CV outlining why you are the best candidate for the role.

For more information, please contact Matt or Tessa at Musterrecruit on 09 394 7444.

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Apply nowContact us or phone 09 394 7444