Solutions Consultant

Muster Limited

  • Join a world-class innovative InsurTech company
  • Take your knowledge of insurance systems to new heights
  • Help transform businesses through implementation of software

Solutions Consultant

About the company

JAVLN is an award winning world-class intelligent insurance and data integration software company formed in 2011.

Our role is simple; we transform businesses, by leveraging the latest in data and technology to accelerate business growth and improve business efficiencies.

The Role

Due to continued exciting growth, JAVLN are expanding their team and are on the lookout for a Solutions Consultant to join the newly created Solutions Consulting team.

Reporting to the Solutions Consultant Team Leader, this fast-paced role focuses on delivering projects to existing clients to enhance their JAVLN user experience.

As a Solutions Consultant, you will be responsible for ongoing customer engagement through proactive account management and manage the delivery of changes, enhancements, new features, and training for existing clients.

The Good Bits

  • Join a fast-growing Asia Pac, NZ owned business based in New Zealand and help reap the rewards of offering exceptional solutions to a hungry market
  • Inclusive, equal opportunity workplace that supports career development
  • The ability to work from home for some of the role
  • Competitive remuneration package for the right candidate
  • Great new office in Grey Lynn

Your responsibilities will include

  • Engage with JAVLN customers to implement enhancements to their existing solutions
  • Provide customised training to customers on standard and bespoke solutions
  • Act as the Account Management lead for nominated groups of customers
  • Provide level 2 & 3 triage support for the customer team to resolve support tickets
  • Provide support to the wider delivery team to deliver new customer projects
  • Work collaboratively with the product team to implement the JAVLN product roadmap

To be considered for the role you will have

  • Proven experience in delivering customer facing projects
  • Ideally you will have an understanding of insurance products
  • Comfortable presenting and demonstrating software solutions
  • Take ownership and thrive in a fast-paced environment
  • Comfortable dealing with changing priorities
  • Great communication skills
  • Keen eye for detail

This is an opportunity for a motivated individual to take their consultive career to the next level.

Please apply now with a relevant Cover Letter and up to date CV.

For any questions about the role contact Matt or Tessa at Musterrecruit on 09 394 7444.

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Please contact us via the button below.

Apply nowContact us or phone 09 394 7444